Frequently Asked Questions

Here are some of the most common questions about SameYou, our work, and how to engage with us.
If you can’t find what you’re looking for, please get in touch.

 

Staying Safe Online

We’re aware of increasing impersonation and scam activity affecting charities and public figures online. Please read the guidance below to stay safe when interacting with SameYou.

How to recognise official SameYou communication

We do:

  • Communicate through our official website and verified social media channels
  • Share updates via our newsletter and official email addresses (@sameyou.org)
  • Direct you to trusted fundraising platforms (e.g. JustGiving)

We do not:

  • Contact individuals via Telegram, WhatsApp or private messaging apps
  • Request donations via cryptocurrency or direct bank transfer
  • Ask for personal or financial information via social media messages
  • Approach individuals privately for fundraising or investment opportunities

If you are contacted by someone claiming to be SameYou:

  • Do not respond or send money
  • Do not share personal details
  • Report the account on the platform
  • Forward details to us at: [info@sameyou.org]

If you’re ever unsure, please contact us directly through our website.

SameYou is focused on improving recovery after brain injury.

Our work began by funding research into the specific recovery needs of young adults following brain injury, helping to highlight the gaps in support after leaving hospital.

Today, we support survivors and families through physical, emotional and social recovery - often referred to as psychosocial recovery - recognising that recovery continues long after hospital discharge.

We do this by listening to what is missing in recovery and working collaboratively with clinicians, researchers and partners globally to co-develop and fund practical programmes, including rehabilitation, mentoring and peer support, that help people rebuild their lives.

We support people recovering from brain injury, as well as families and caregivers affected by that journey.

This includes people living with stroke, traumatic brain injury, concussion and other forms of acquired brain injury, particularly those navigating what happens after hospital discharge, when support can often feel unclear or limited.

For many people, the hardest part of recovery begins after they leave hospital.

Too often, survivors and families are left asking “what next?” Recovery can be isolating and overwhelming, and support is often inconsistent or hard to access.

SameYou exists to help address that gap because recovery is not only physical. It is also emotional and social, and people need support, connection and hope as they rebuild their lives.

SameYou exists to respond to these gaps by developing and supporting better approaches to recovery.

Brain injury recovery affects every part of life.

Physical recovery includes rehabilitation, fatigue and day-to-day functioning.
Emotional and social recovery - often described as psychosocial recovery - includes confidence, identity, relationships, isolation and reconnecting with everyday life.

SameYou focuses on all three areas, recognising that recovery is not complete without support across each of these.

No. SameYou does not replace medical care or emergency support.

We work alongside clinicians, researchers and partners to improve recovery support, develop programmes and provide trusted information, community and connection for survivors and families.

SameYou helps by developing and supporting programmes, partnerships and resources that improve recovery after discharge.

This includes work focused on rehabilitation, emotional recovery, peer connection, education and community support - helping people feel less alone and more supported as they navigate recovery.

Recovery after brain injury can be isolating, uncertain and difficult to explain to others.

Many people leave hospital asking “what next?” - facing challenges that are not only physical, but also emotional and social.

Connecting with someone who understands can reduce isolation, rebuild confidence and provide hope. This is a key part of psychosocial recovery, helping people feel less alone as they navigate life after brain injury.

Yes, SameYou offers peer support through SameChat, our community support programme.

We are also developing a broader approach to psychosocial recovery, including investment in mentoring programmes that support peer connection in a more structured and impactful way.

This includes work in hospital settings and online, developing mentoring training and supported communities that help ensure peer support is delivered safely, consistently and with greater impact - going beyond informal peer support to create more scalable and accessible programmes.

Together, these approaches help reduce isolation, build confidence and support people as they rebuild their lives.

SameYou is developing and delivering mentoring programmes as part of its focus on psychosocial recovery.

These programmes support people through the emotional and social challenges of recovery, using trained mentors who provide structured support, guidance and connection.

This includes work in hospital settings and online, developing mentoring training to ensure support is delivered safely, consistently and with greater impact - both during early recovery and as people continue rebuilding their lives beyond hospital.

You can explore SameYou’s resources, updates and available support through our website.

We continue to develop programmes and partnerships that help people access recovery support beyond hospital, including support that addresses physical, emotional and social recovery.

SameYou works with a small number of carefully selected partners, including hospitals, universities and specialist organisations aligned with our focus on improving recovery after brain injury.

Our partnerships are developed in line with our strategic priorities, particularly work that helps bridge the gap between hospital discharge and long-term recovery and supports the physical, emotional and social needs of survivors.

We are not always able to take on new partnerships, but we continue to build relationships where there is strong alignment and opportunity for meaningful impact.

Yes, SameYou shares selected research that supports a better understanding of recovery after brain injury, particularly work that explores physical, emotional and social outcomes.

We offer a limited number of research listings on our website, alongside a supporting social media post and story to help increase visibility.

There is currently a £150 contribution to cover administration and communications support.

All submissions are reviewed to ensure they are relevant and appropriate for our community, and we are not able to feature every request.

If you are an organisation dedicated to advancing brain injury recovery and would like your research to be considered, please contact:
[email protected]

SameYou is funded through a combination of donations, fundraising, grants and partnerships. This support enables us to continue developing programmes and working towards improved recovery after brain injury.

We rely on fundraising to continue our work bridging the gap between hospital discharge and long-term recovery — and your support directly helps transform lives.

There are many ways to get involved. You might organise something in your community, take on a personal challenge, or mark a special occasion by raising funds.

From small, local activities to bigger personal challenges, almost anything can become a fundraiser — what matters is bringing people together to support recovery after brain injury.

We also have places in a range of organised events which you can explore and register for here:
👉 https://runforcharity.com/charity-eventhub/sameyou/allevents

If you’d like to fundraise for SameYou, please contact:
[email protected]

Philanthropy and major gifts play a vital role in enabling SameYou to develop and grow programmes that support recovery after brain injury.

Your support helps us fund innovative rehabilitation, expand peer support, and address the physical, emotional and social challenges people face after leaving hospital.

We consider gifts of £1,000 or more as major gifts, and we would be happy to discuss how your support can align with our work and areas of impact.

If you are considering making a significant donation or pledge, please contact:
Clare Roberts – [email protected]

Yes, many people choose to support SameYou in this way. Please get in touch and we can help guide you.

Yes. Support from charitable Trusts and Foundations is a vital part of our funding and enables us to deliver and develop programmes that improve recovery after brain injury.

This funding helps us:

  • Support the development of rehabilitation programmes
  • Expand access to peer support and community-based recovery
  • Strengthen our work alongside clinical and research partners

It also enables us to co-develop and deliver new approaches to recovery in collaboration with our partners.

We are deeply grateful to the Trusts and Foundations whose support makes this work possible.

If you would like to discuss a partnership, please contact:
Clare Roberts – [email protected]

Yes, we work with a number of corporate partners who share our commitment to improving recovery after brain injury, including supporting the development of new programmes and approaches to recovery.

Corporate partnerships can take many forms, including:

  • Team fundraising and challenges
  • Charity of the Year partnerships
  • Campaign or programme support

We focus on building meaningful partnerships that align with our work, and that support survivors across their physical, emotional and social recovery.

We are selective in the partnerships we take on, but where there is strong alignment, we work closely with partners to create something impactful.

To find out more, please contact:
Clare Roberts – [email protected]

We work with a small number of volunteers across our programmes and operations.

Opportunities are limited and vary depending on our current work, but we share updates on our social channels when roles become available.

Please keep an eye on our social media for future opportunities.

If you have a question not covered here, please contact us via our website or email [email protected] and we’ll do our best to help.